With more than 40 locations across south-east Melbourne, Monash Health is Victoria’s largest public health provider. We were engaged to develop an website for their new standalone aged care service.
- Health & Medical
Strategy, Planning, Design
Under The Federal Aged Care Reforms announced in 2015, the aged care sector saw a change in funding model away from a welfare-style system to one that empowers older Australians to choose their own care through a market-based system. Following a tender process, Spicy Web were engaged to partner with Monash Health, and tasked with planning, designing, and developing a website to meet the needs of their audience, while adapting to the changing landscape of the aged care sector.
Throughout the planning stages of the project, we collaborated closely with the key team at Monash Health, as well as external consultants tasked with formalising the business model, to develop a design strategy that would underpin the effectiveness of the website project.
The key design challenge for this project was to serve a broad and dense range of content within a user-friendly interface. This was achieved through clear and concise user interface design, as well as multi-entry navigation, and search functions.
Consolidating this content into one streamlined Craft CMS website now allows the internal team at Monash Health to manage the website content, ensuring efficient online communications with key stakeholders and the broader community.